Clear choices, no surprises
Cookie Policy
This policy explains how BookMyCourier uses cookies and similar technologies, what they do, and how you can control them.
Effective: 19 July 20261. What cookies and similar technologies are
Cookies are small text files stored on your browser or device when you visit a website. They can help a website work securely, remember choices, complete transactions and understand how the service is used.
The same rules may apply to similar technologies, including local storage, pixels, scripts, tags and device identifiers. In this policy, “cookies” includes these technologies where appropriate.
2. How we use cookies
We use essential technologies to operate the website and provide features you request, such as quotes, forms, bookings, account security and payments. These cannot always be switched off through our controls because the requested service may not work without them.
Optional technologies are used only where enabled and where the required choice or consent has been obtained. Optional purposes may include functional integrations and analytics.
Rejecting optional cookies should not prevent you from using the core BookMyCourier website and booking service, although optional content or features may work differently.
3. Strictly necessary cookies
These technologies support security, network delivery, fraud prevention, forms, booking progress, user sessions and cookie choices. They are used only where essential to provide the online service you request or to transmit communications.
| Service or provider | Purpose | Typical duration |
|---|---|---|
| BookMyCourier website and WordPress | Security, page delivery, forms, quote and booking functions | Session or only as long as required |
| Cookie consent tool | Records your cookie choices so we can respect them | Up to 6 months |
4. Functional technologies
Functional services can provide enhanced features, such as address suggestions, routes, maps or remembered interface choices. Where a legal exception does not apply, these services should remain disabled until you make the relevant choice.
| Service or provider | Purpose | Typical duration |
|---|---|---|
| Google Maps and address services (when enabled) | Address lookup, route and map features requested by you | Set by Google; duration varies |
5. Analytics
Analytics can help us understand matters such as page visits, device types, errors and how people move through the booking journey. Where consent is required, analytics technologies are not set until you accept them.
| Service or provider | Purpose | Typical duration |
|---|---|---|
| Website analytics (only when enabled and permitted) | Measures visits and site performance so we can improve the service | Duration depends on the analytics configuration |
6. Booking and payment services
When you start or complete a payment, a payment provider may use technologies for authentication, checkout continuity, fraud prevention and security. Some may be essential to provide the payment service you request.
| Service or provider | Purpose | Typical duration |
|---|---|---|
| Payment provider, including Stripe when enabled | Fraud prevention, security and completing the payment process | Set by the payment provider; duration varies |
7. Marketing technologies
No advertising or behavioural marketing cookies are intentionally used unless this policy and the cookie controls are updated first.
8. Third-party services
Some features are supplied by third parties, such as payment, mapping, hosting or analytics providers. When a third-party feature is loaded, that provider may set or read its own technologies and may receive technical information such as your IP address and browser details.
The provider may act as a separate controller for some uses. Its privacy and cookie information will explain its practices. Cookie names and durations can change when providers update their services, so we review this page and our consent controls periodically.
9. Managing your choices
You can accept or reject optional purposes using our cookie controls. You can change or withdraw a choice at any time; this will not affect processing that took place before withdrawal.
Review cookie settingsWe normally ask you to review your choice again within 6 months, or sooner if our use of cookies changes materially.
You can also delete or block cookies in your browser settings. Blocking all cookies may cause quotes, forms, accounts, checkout or other essential functions to stop working correctly.
10. Updates to this policy
We may update this policy when our website, suppliers or legal obligations change. The effective date at the top identifies the current version. If we introduce a new optional purpose, we will update the information and request a new choice where required.
11. Contact us
Questions about our use of cookies can be sent to support@bookmycourier.co.uk.
For information about how we use personal information and your data-protection rights, read our Privacy Policy.