Clear choices, no surprises
Cookie Policy
This policy explains how BookMyCourier uses cookies and similar technologies, what they do, and how you can control them.
Effective: 7 August 20261. What cookies and similar technologies are
Cookies are small text files stored on your browser or device when you visit a website. They can help a website work securely, remember choices, complete transactions and understand how the service is used.
The same rules may apply to similar technologies, including local storage, pixels, scripts, tags and device identifiers. In this policy, “cookies” includes these technologies where appropriate.
2. How we use cookies
Strictly necessary technologies cannot be disabled through our cookie controls because they are required to provide services you request, such as maintaining security, remembering booking progress and processing payment.
We do not use optional analytics or marketing technologies unless you have accepted the relevant category. You can withdraw that consent at any time through Cookie settings.
Rejecting optional cookies will not prevent you from using the core BookMyCourier website and booking service, although optional content or features may work differently. If an address feature is unavailable, you can still provide the complete address during the booking journey.
3. Strictly necessary cookies
These technologies support security, network delivery, fraud prevention, forms, booking progress, user sessions and cookie choices. They are used only where essential to provide the online service you request or to transmit communications.
| Service or technology | Purpose | Typical duration | More information |
|---|---|---|---|
| BookMyCourier website and WordPress | Security, page delivery, forms, quote and booking functions | Session or only as long as required | — |
| Complianz cookie consent tool | Records and remembers your cookie choices | Up to 6 months | — |
4. Functional technologies
Functional services can provide enhanced features, such as address suggestions, routes, maps or remembered interface choices. Where a legal exception does not apply, these services should remain disabled until you make the relevant choice.
| Service or technology | Purpose | Typical duration | More information |
|---|---|---|---|
| Google Maps Platform and Places | Address suggestions, postcode validation and route calculation requested during a quote | Session or as set by Google | Provider information |
5. Analytics
Analytics can help us understand matters such as page visits, device types, errors and how people move through the booking journey. Where consent is required, analytics technologies are not set until you accept them.
| Service or technology | Purpose | Typical duration | More information |
|---|---|---|---|
| No analytics service currently enabled | No optional analytics cookies are intentionally set | Not applicable | — |
6. Booking and payment services
When you start or complete a payment, a payment provider may use technologies for authentication, checkout continuity, fraud prevention and security. Some may be essential to provide the payment service you request.
| Service or technology | Purpose | Typical duration | More information |
|---|---|---|---|
| Stripe Checkout | Securely completes payment and helps prevent fraudulent transactions | Stripe technologies may be session-based or persistent; see Stripe's current notice | Provider information |
7. Marketing technologies
Where enabled, marketing technologies help us understand whether advertising leads to website visits, quotes or bookings. They remain disabled unless you accept marketing cookies.
| Service or technology | Purpose | Typical duration | More information |
|---|---|---|---|
| Google Ads conversion measurement (only when enabled and accepted) | Measures whether advertising leads to visits, quotes or bookings | Advertising identifiers are normally retained for up to 90 days | Provider information |
| Meta advertising technologies (only when enabled and accepted) | Measures campaign performance and may support advertising audiences | Set by Meta; duration depends on the technology used | Provider information |
8. Third-party services
Some features are supplied by third parties, such as payment, mapping, hosting or analytics providers. When a third-party feature is loaded, that provider may set or read its own technologies and may receive technical information such as your IP address and browser details.
The provider may act as a separate controller for some uses. Its privacy and cookie information will explain its practices. Cookie names and durations can change when providers update their services, so we review this page and our consent controls periodically.
9. Managing your choices
You can accept or reject optional purposes using our cookie controls. You can change or withdraw a choice at any time; this will not affect processing that took place before withdrawal.
Review cookie settingsWe normally ask you to review your choice again within 6 months, or sooner if our use of cookies changes materially.
You can also delete or block cookies in your browser settings. Blocking all cookies may cause quotes, forms, accounts, checkout or other essential functions to stop working correctly.
10. Updates to this policy
We may update this policy when our website, suppliers or legal obligations change. The effective date at the top identifies the current version. If we introduce a new optional purpose, we will update the information and request a new choice where required.
11. Contact us
This website is operated by Book My Logistics Ltd, trading as BookMyCourier (company number 17384989).
Questions about our use of cookies can be sent to support@bookmycourier.co.uk.
For information about how we use personal information and your data-protection rights, read our Privacy Policy.